Breck's Reviews

1.3

/5.0

36 customer reviews

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32

6 %

reviewers recommend

Breck's

Note: The star rating (1.3 out of 5) is an average of all ratings, which reflects the average customer review of a business. We publish both positive and negative reviews after reviewing them.

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36 Customer Reviews

by Melissa

Sep 16, 2022

Don't waste your money

I ordered Lily of the Valley through Brecks. I have wanted to have these in my life forever now. Finally ordered them and painstakingly followed their directions only to have them all die. SO DISAPPOINTED. I would consider another venue for your bulbs.

by Edwin423

Jul 26, 2022

Terrible quality and terrible service.

I ordered about $150 worth of Dahlia bulbs in winter of 2021, they arrived very late in the planting season and were very poor quality. We planted them and only about three of them grew and bloomed and were very underwhelming. I contacted Brecks and they issued a credit for the next planting season. I ordered again this year. I emailed for a refund around the end of May as I did not have them yet. They were willing to issue the refund. With a day or two they arrived. Same situation, they were awful quality. An Agapanthus bulb I ordered, could not even be found in the bag of dust they sent, I contacted them around the and said this is ridiculous and to issue my refund. They said to plant the bulbs and if they did not come up, they would issue a credit. It is now July and only one bulb has grown. I know it is not me as Dahlia bulbs that I bought from Home Depot are flourishing in my garden and look beautiful. DO NOT BUY FROM BRECKS!

by Charlotte P.

Jul 21, 2022

It wasn't for me

My order was replaced three times and nothing ever grew. Bulbs and bare roots didn't look great when delivered. Can't talk to a grower for help. Customer service are pleasant but don't have helpful information. Discusted on the time and money wasted. Stuck with a credit that I will never use!

by Peggy331

Jul 03, 2022

Bare root plants

Terrible plants. If you order for fall planting, brecks sends them too late to get in the ground in the fall. Spring plants are awful. Bought $100 worth of plants and only 3 out of 40 plants grew in my garden. I am a master gardener and would suggest to all gardeners to buy your plants locally. Brecks doesn't have very good customer service. Totally bad bare root plants. Bought from them for a couple years and don't have e-mails or receipts. Didn't even try to get reimbursed from my previous orders cause they will send me the same junk as before. Use caution buying from Brecks!

by Ortiz

Jul 02, 2022

Of the worst

I've been waiting for my order for months. When I received it, the bulbs were dry, almost rotten.
I asked them for a refund, but they offered me a purchase certificate. When I told them that I did not want a purchase certificate, but the full refund of my payment.
They refunded part of my payment and kept the taxes, since it was only 3 dollars, I didn't want to keep wasting my time for 3 dollars. With the amount of negative reviews I've seen of them. I don't think they sell much and maybe they need them more than I do.

by Sullivan807

Jul 02, 2022

Don't Bother

I ordered over $300 worth of bulbs in the winter of 2022. They all arrived late to plant in our zone and were not stored and shipped properly. I'm an experienced grower have not seen bulbs treated so poorly. The dahlias were not divided and arrived shriveled and rotten. I only had about 40% success with my orders.

by Morris Garza

Jun 29, 2022

Not the same

Breck's used to be great. Ordered tons of stuff and they always shipped when they were supposed, and only rarely did not grow.
Recently, when trying to find out where my late order was, I found out that customer service is now overseas. Strike 1 for me. After several calls, receiving different info each time, I finally got a shipping notice. Great, only a week late, I thought, but hopefully they were not sitting on a hot warehouse shipping dock for that week. Received the order yesterday. Opened it, and several plants were missing. Strike 2. Customer service informed me they are now out of stock, and I can have credit for the purchase amount. Strike 3. But, people, do not accept credit! I insisted on a refund, and after the line "as a one time exception", they finally issued a refund.
Anyway, after late shipping, questionable quality of plants I did receive, and not receiving what I ordered, I have decided this is the last time I order from Breck's.

by Justin888

Jun 28, 2022

Nothing grows

I ordered (separately) 2 Cala Lillie's and 1 I See Stars Siberian Iris. The iris was a BOGO but I only received 1. None of these plants (actually bulbs and roots) ever grew. Breck's gave me a partial refund instead of replacing the items, which just means I have to spend more money which I will not do. Do not use Breck's.

by Anne F764

Jun 27, 2022

Don't waste your money

I spent over $1500 and planted everything as recommended using their food. 95% didn't come up and the rest are so feeble it's ridiculous. Complete waste of money. Caveat emptor

by Walter

Jun 13, 2022

They deserve a zero

I purchased $300 worth of bulbs. When they arrived at my home they were all dried up and mildewed. Initially customer service said they would replace the flowers after waiting multiple weeks and too late to plant them I requested a refund. I have had to fight with them constantly to even consider a refund and now it's going to take 45 to 60 days. Absolutely worst company I have ever dealt with - be smart don't order from them.

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Q:

Can you share a success story using Breck's?

A:

Not in my garden! Don't know there zones. Wish I did have a success story..

by Reed867 - July 03, 2022

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